FAQs

Tickets for The Great Yorkshire Fringe and The Great Yorkshire Fringe Presents events can be booked online and by phone on 01904 500600.

Please note that if you are contacting us about problems with booking tickets online, booking fees, our exchange and returns policy or for Fringe information, please read our Booking Information page here and FAQs below.

If your question is not answered  please contact boxoffice@greatyorkshirefringe.com or 01904 500600.

I haven’t received my confirmation email?

The confirmation email comes from greatyorkshirefringe@yourfringetickets.com and sometimes can be found in your Junk Mail inbox. The Box Office are able to resend the confirmation email, please contact them with your order reference number and it can be resent. Alternatively, bring a valid form of ID and your order reference number and you will be able to collect your tickets from the Box Office.

When will I receive my tickets?

All tickets are Print At Home. We do not post out tickets for any Great Yorkshire Fringe events.

Print at home doesn’t work what should I do?

Bring a valid form of ID and your order reference number and you will be able to collect your tickets from the Box Office.

Where is my venue?

The Great Yorkshire Fringe site, encompassing The White Rose Rotunda, The Tea Pot and The Shed, is located on Parliament Street in York City Centre.

The Great Yorkshire Fringe Presents events are at The Central Methodist Church, St Saviourgate, York, YO1 8NQ.

What time does the show start?

If a show is advertised at being 7.30pm then that is the time the programme will start. Any show that does not have a support artist listed will mean that the main artist is on at the advertised start time.

If your question is not answered by these FAQs please contact the Box Office 
on 01904 500600 or boxoffice@greatyorkshirefringe.com 

Why are there Booking Fees?

As we are a small independent festival we rely on the booking fees from tickets enable us to operate a call centre and online Box Office from well ahead of the festival allowing for customers to book in advance for popular events.

The fee also allows us to employ staff from the local area on a fair wage for our Box Office for the duration of the festival rather than relying on volunteers. 

There is no booking fee for buying in person and our Box Office will be onsite in Parliament St from midday on Friday 14th July.